Quality and Certifications

Quality at every single stage of processing

 

FIM-FAOS Industrie Meccaniche S.r.l. in the context of its corporate strategy, considers of primary importance the quality of the product and services offered, therefore considers it important to define internally precise rules of management aimed at the satisfaction of customers, suppliers and collaborators.

From this perspective, the General Management's decision to bring the Management System into compliance with the requirements of Quality certifications according to the UNI EN ISO 9001:2015 standard should be interpreted.

FIM-FAOS Industrie Meccaniche S.r.l. is committed to activating and maintaining efficient procedures suitable for preventing the occurrence of product and service nonconformities. In particular, it aims to operate in a controlled and documented manner at every stage of the production process that has an influence on the quality of the product as stipulated of the reference standards, and to bring this to the attention of customers and relevant stakeholders with ample authority to verify the company's work. In fact, product quality and the virtuous ability to manufacture products that also meet customer needs in terms of efficiency and durability are considered by management as the key to achieving positions of excellence in the market.

The Quality Management System is set on strategic objectives, assumed by Management and shared by all personnel:

  • to maintain compliance with current environmental, occupational safety and industry Laws and regulations and additional specific commitments undertaken;
  • engage directly in the development of the Quality System, particularly through annual measurable improvement objectives;
  • assess and monitor the organization's internal and external context;
  • assess and monitor its business risks and opportunities in accordance with its context and activities; increase and keep up-to-date the professionalism of employees and collaborators by ensuring their involvement, as well as providing awareness of the influence its actions have on the quality of products and services provided;
  • holding staff accountable for practices regarding the regulatory schemes subject to certification;
  • monitoring the proper application of the planned controls, aimed at the gradual elimination of errors, imperfections and inefficiencies;
  • providing customers with products that comply with requirements by adopting the best available technologies and choosing materials that are certified at source;
  • Provide customers with reliable and safe products;
  • To pattern the relationship with customers and suppliers on the highest possible cooperation;
  • pursue business efficiency;
  • Ensure a collaborative relationship with all stakeholders.

The Management of FIM-FAOS Industrie Meccaniche S.r.l. supports the Company Policy as formulated for the pursuit of the set objectives and continuous improvement, moreover, it takes action to disseminate and make all collaborators understand the motivations, reasons, assumptions, aspects, and implications pertaining to the activities of their competence.

The work of raising awareness and involvement of all staff regarding quality objectives is carried out through meetings, communications, posters, billboards, and anything else deemed appropriate and effective. Each operator/employee is an active and indispensable part of the facility, and as such should feel involved in the achievement of these goals and the continued success of the Company.

The company has appointed, a Quality Management System Manager (QMS) within its staff, who will be able to make use of appropriate company resources in the pursuit of the above. Specifically, the RSGQ will be responsible for preparing and updating the Quality System, for verifying and continuously improving its effectiveness, and for reporting to Management on its status of implementation within the company.

The management of FIM-FAOS Industrie Meccaniche S.r.l. ensures that the Quality Policy:

  • Is developed on the basis of business needs;
  • Is communicated, understood and implemented at all levels in the company;
  • Is reviewed for continued adequacy;
  • Is managed in a controlled form.

 

Track and Trace

The concept of tracking refers to the monitoring of the entire production, processing and distribution process of a product, from the procurement of raw materials to its delivery to the end customer.

Thanks to an identification plate and a digital system, in the workshop we are able to reconstruct the chronology of the item: from the materials used, to the processing performed, from the operator in charge to the tests carried out and the measurements taken.

Through a serial number applied to the product from the earliest stages of carpentry, we can track all stages of processing and trace every operation performed, making the item being processed unique and unmistakable.


 

Certifications

FIM
FIM